Part Time Customer Service Clerk

Company Dollar General
Location Normal, IL
Job Type Part Time
Posted On
Salary $20 - $26

Role Based in Normal

At a Glance

  • Benefits: Eligible team members receive standard benefits.
  • Hiring Organization: Dollar General
  • Job Title: Part Time Customer Service Clerk
  • Clear growth pathways at our Normal office.
  • Apply your your professional skills skills at our Normal location.
  • Experience: Entry-Level (Training in Normal).
  • Worksite: Normal, IL
  • Compensation: $20-$26/Hour (approx. $28.3k/Year)
  • This Normal-based role is an excellent opportunity for professionals skilled in relevant skills.
  • Our Dollar General team in Normal, IL is growing.
  • Benefit from working in Normal, a key hub for the Retail Customer Service industry.


Part Time Customer Service Clerk

About Dollar General

Dollar General operates thousands of retail storefronts providing everyday essentials to communities. Join a massive retail network that promotes over four thousand employees annually into higher leadership tiers. When you embark on a career in customer service clerk jobs with Dollar General, you are joining you are joining a team focused on rapid internal promotions and clear paths from clerk to store manager.

Job Summary

Launch your retail career with flexible part-time hours designed to fit your schedule. Take the first step toward store management today by applying now. You will serve as Part Time, delivering the signature Ambitious that sets Dollar General apart in the retail customer service.

Comprehensive Responsibilities

  • Register Operations: Process 300+ customer transactions daily using POS terminals while maintaining an accuracy rate above 99.5 percent.
  • Inventory Merchandising: Stock 45 cases of freight per hour across assigned store aisles following visual planogram standards.
  • Customer Assistance: Resolve customer inquiries and process returns within a 2-minute service window at the front counter.
  • Loss Prevention: Monitor store zones and utilize EAS security tags to reduce shrinkage by 1.5 percent quarterly.

Industry-Leading Benefits & Salary

We invest in our part-time team members with reliable perks that support your lifestyle and growth.

  • Salary: $19.00–$24.00 per hour
  • Flexible Scheduling: Build shifts around your classes or secondary employment with 15 to 25 guaranteed weekly hours.
  • Employee Discount: Receive 30 percent off store merchandise and private label products instantly.
  • Tuition Support: Access up to 500 dollars in annual educational assistance after 90 days of employment.

Requirements & Qualifications

  • Ability to lift up to 45 pounds repeatedly without assistance during freight stocking
  • Minimum 6 months of cash handling or retail cashier experience
  • Availability to work at least two weekend closing shifts per month
  • High school diploma or equivalent educational background

Frequently Asked Questions

How much does the Customer Service Clerk position pay at Dollar General?

This role offers a pay range of $20 - $26. Actual compensation may vary based on experience, shift, and location within Normal.

Where is this Customer Service Clerk job located?

This position is based in Normal, IL. Dollar General has facilities throughout the region, but this specific opening is in Normal.

Do I need prior experience to apply for this Customer Service Clerk job?

No prior experience is required. Dollar General provides all necessary training for new hires. This is an entry-level opportunity open to candidates from all backgrounds.

How many hours per week is this part-time Customer Service Clerk role?

Part-time positions at Dollar General generally range from 20 to 30 hours per week with flexible scheduling options. Exact hours depend on business needs and your availability.

Are weekend-only schedules available for this position?

Dollar General offers various scheduling options including weekend shifts. Weekend schedules may come with additional premium pay. Check with the hiring team for current availability in Normal.

Does Dollar General offer tuition assistance or education benefits?

Yes, Dollar General offers tuition assistance or education benefits for eligible associates. These programs can help cover tuition, books, and fees toward degrees and certifications — check the listing or ask the employer for full details.

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